Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

Rajasthan Panorama

Friday 05 Apr 2024

Overview Rating:

Our Tour: Excellent

Our guide Vish was amazing. He took excellent care of us and frequently went above and beyond what was expected in order to give us the best and most authentic experience. In addition to the well known tourist attractions our tour included many off the beaten track places which gave us a feel of the real India.
My only minor criticism/suggestion for future tours would be to factor in a little more free time to allow guests to catch their breath/enjoy a relaxing few hours. I understand that Wendy Wu wants guests to experience as much of the country as possible in a limited time but the full on nature can be exhausting at times

Rajasthan Panorama

Monday 04 Dec 2023

Overview Rating:

Our Tour: Excellent

Amazing country to visit and the tour gave us so many memories. We travelled by coach, train, boat, tuk tuk and even had a camel ride. The highlight of the trip was seeing a tiger in the wild. Would recommend Wendy Wu tours

Rajasthan Panorama

Thursday 06 Apr 2023

Overview Rating:

Our Tour: Excellent

The tour package was packed with experiences and wonderful historical sites to visit. Hotels were outstanding and food was amazing. Would liked to have stayed longer. A superb package.

Rajasthan Panorama

Thursday 20 Feb 2020

Overview Rating:

Our Tour: Excellent

Well organised and value for money. However, could improve on the selection of hotels. In particular the Indra Vila’s, Alsisar should be replaced as should the Park Delhi, both of which were in my view not fit for purpose.

Rajasthan Panorama

Thursday 12 Dec 2019

Overview Rating:

Our Tour: Excellent

An excellent holiday greatly enhanced by the local representative, Mr "M. K" Jain (form 'Go India').His obvious pride in India and his desire to enable the group to share his knowledge of history, culture and foods. He also exhibited great care for group members, especially those who were unwell.
Some of the road trips meant lengthy travel and, possibly, future travellers might be reminded of the need for warm clothing for early starts, evenings and time in the desert camp. Finally, the paperwork recommended a 15 kg flight luggage allowance in India although this trip did not have any internal flights - causing some confusion.
Overall experience was of a wonderful holiday in a fascinating country. My third Wendy Wu experience.

Rajasthan Panorama

Monday 25 Nov 2019

Overview Rating:

Our Tour: Good

An interesting tour of north west India guided by an excellent tour guide who was extremely knowledgable of the area. The selection of hotels were very comfortable, ranging from palaces to international hotels. The various cities provided an overview of Indian lifestyle.

Our Response

Many thanks for your feedback.

We are thrilled that you had an interesting tour and hope that you have returned home with many fond memories!

We hope we can welcome you on board another Wendy Wu tour in the future - whether you choose to explore more of India or any of the other fantastic destinations that we offer.

Kind regards,

Wendy Wu Tours

RAJASTHAN PANORAMA

Thursday 17 Dec 2015

Overview Rating:

Our Service: Excellent

Our Tour: Excellent

Service rating :

Nothing more to say, excellent

Product :

Brilliant tour guide

RAJASTHAN PANORAMA

Thursday 26 Mar 2015

Overview Rating:

Our Service: Excellent

Our Tour: Excellent

Service rating :

Really smooth transfers. Guide very Knowledgeable & felt like one of the group. Both our driver & bus boy were great. Hotels out of this world.

Product :

Fantastic to see the usual tourist spots as well as life outside them. A fabulous variety of experiences

RAJASTHAN PANORAMA

Saturday 09 Aug 2014

Overview Rating:

Our Service: Excellent

Our Tour: Excellent

Service rating :

Efficient and helpful to deal with from first enquiry through booking stages to departure.

Product :

The holiday exceeded our expectations.

RAJASTHAN PANORAMA

Friday 01 Aug 2014

Overview Rating:

Our Service: Good

Our Tour: Good

Service rating :

Wendy Wu has the best Customer Service from all the companies I traveled with.

Product :

The tour was good but the food not so,sometimes was cold and greasy especially in hotels.The company should make absolutely clear to all places serving food in India
that it should be always very hot and fresh.Everyone in our group was ill for a few days with upset stomachs.

Our Response

Thank you for your feedback and we are sorry to hear you were unwell during the tour. We hope you made a speedy recovery and rest assured, we have passed on your comments to our partners in India.

Kind regards,
Lorraine, Customer Services

RAJASTHAN PANORAMA

Tuesday 29 Jul 2014

Overview Rating:

Our Service: Excellent

Our Tour: Excellent

Service rating :

I have been on 4holidays 2 on my own as my husband is not a great traveller.I have enjoyed them all,but especially the one to China and the last one I did to India but these two stand out because the tour guides were excellent .

Product :

The itinerary was excellent but the guide Jessie was brilliant ,Excellent,can't find enough words to describe how good he was.I gave him a really good tip.The food and accommodation was excellent as well.